About Us
SK Heating and Cooling Ltd is a respected, innovative provider of Refrigeration, Air Conditioning, Mechanical Ventilation and Heating solutions across the South West. We’re known for leading the way in A2L system technology, with multiple award‑winning projects and a reputation for high‑quality engineering.
We work with a wide range of commercial clients giving you varied, interesting, and technically rewarding work every day.
Package & Benefits
Location: Gloucester and Surrounding Areas
Salary: Up to 40k (Dependent on Experience)
Hours: 40 Hours
What We Offer:
Competitive salary, dependent on experience up to £40k
Car allowance
Company pension scheme
28+ days holiday including bank holidays
Your birthday off every year if it falls on a working day
Extra annual leave for each year of service
Sick pay
Company events
360 Wellbeing Healthcare and Discount code programme
Autonomy to shape and grow your account portfolio
Ongoing development within a growing, commercially focused HVAC business
Responsibilities
Key Responsibilities:
Take full ownership of assigned client contract accounts, including service delivery, retention, and commercial performance
Drive minimum 10% annual growth across existing accounts through upselling, contract optimisation, and added‑value service offerings
Build strong, long‑term client relationships, positioning SKHC as a trusted partner rather than a contractor
Identify and convert “missing services” to maximise full HVAC and Refrigeration coverage
In collaboration out our estimating teams, prepare present, and commercially justify detailed quotations for contract PPM, system upgrades, and remedial works
Ensure all accounts operate in line with SKHC procedures, KPIs, and financial controls
Act as the conduit between clients, engineering teams, helpdesk, and senior management
Negotiate contract terms and renewals to protect margin and secure long‑term commitments
Maintain accurate compliance, service records, and reporting via CAFM (Clik) and back‑office systems
Attend and lead client review meetings, presenting performance, improvement plans, and growth strategies
Skills & Qualifications Required
Proven experience managing and growing contract accounts within a Service & Maintenance environment
Demonstrable track record of achieving revenue growth within existing customer bases
Strong commercial acumen with the confidence to challenge, negotiate, and influence clients
Experience managing account financial performance
Working knowledge of HVAC and Refrigeration services (industry experience highly advantageous)
Ability to understand and translate technical requirements into commercial opportunities
Highly organised, detail‑focused, and comfortable working to targets and deadlines
Strong IT skills, including MS Excel, Word, and CAFM systems